Privacy Policy

Privacy Policy

1. Data Collection

We collect:

• Contact details (name, email, phone) when you submit forms.
• Login credentials, IP addresses, and usage logs to operate and secure the Service.

2. Use of Information

We use your data to:

• Provide and maintain the Service.
• Respond to support requests.
• Monitor security and usage patterns.

3. Data Retention

User Data and Personal Data are retained only as long as necessary to fulfill service obligations, comply with law, or resolve disputes. Upon account termination or deletion request, data is erased within 60 days unless legal requirements dictate otherwise.

4. User Rights

Depending on jurisdiction, you may:

• Access or receive a copy of your Personal Data.
• Correct or update inaccurate information.
• Request deletion or data portability.
• Object to processing or withdraw consent.
• Submit requests to sbomhq@eracent.com.

5. Cookies

This website uses only essential cookies required for its secure operation and proper functionality.

We do not use cookies for advertising, tracking, or analytics. These cookies do not identify you personally and are not shared with third parties. Because they are essential for the security and functioning of the site, they cannot be disabled.

If you do not wish to accept these essential cookies, we recommend not using this site.

For more details about how we handle data, please see our Privacy Policy.

6. Third-Party Disclosure & Links

We do not sell, trade, or rent Personal Data. We may share data to comply with laws or protect Company rights. External links are provided for convenience; we are not responsible for their policies.

7. Security Measures

We employ industry-standard safeguards, including SSL/TLS encryption, regular vulnerability scans, and access controls. You are responsible for securing your credentials.

8. Do Not Track Signals

We honor Do Not Track (DNT) signals and do not track or profile users when a DNT header is present.

9. Children's Privacy

We do not market to or knowingly collect Personal Data from children under 13.

10. Data Breach Response

In the event of a breach, we will notify affected users within seven (7) business days and cooperate with authorities.

11. Jurisdictional Privacy Rights

California residents: rights under CCPA/CPRA are honored, including "right to know" and "right to delete."

EU/UK residents: GDPR rights apply; a Data Processing Agreement is available on request.